Master's degree in Computer Science and Engineering

Information Systems

Course code
4S00066
Name of lecturer
Barbara Oliboni
Coordinator
Barbara Oliboni
Number of ECTS credits allocated
6
Academic sector
INF/01 - INFORMATICS
Language of instruction
Italian
Location
VERONA
Period
I semestre dal Oct 1, 2020 al Jan 29, 2021.

Lesson timetable

Go to lesson schedule

Learning outcomes

The main aim of the course is providing students with theoretical foundations of Information Systems design and management. In particular, techniques for decision support system design and multidimensional data analysis tools will be described, as well as business process modeling and reengineering techniques. Moreover, data quality aspects will be considered for supporting decision-making processes. At the end of the course the student will be able to master knowledge and skills about organizational and management aspects, needed to manage information systems in the business context, and to understand system requirements and communicate appropriately with stakeholders for development and management of an Information System. In particular, the student will be able to design and manage a decision support system; analyse multidimensional data; and model and analyse business processes. She will also be able to autonomously continue studies in the Information Systems field.

Syllabus

- Structure and functions of an information system.
-- Economic, organizational, and management issues.
-- Information Systems Classification.

- Business Process Reengineering.
-- Classification of processes.
-- Process Reengineering.
-- A Reengineering Methodology.

- Business Process Management.
-- BPMN.
-- Modeling data and processes.

- Decision support systems.
-- Datawarehouse systems.
-- Designing Data Warehouse.
-- OLAP queries.

- Data Quality.

Reference books
Author Title Publisher Year ISBN Note
Thomas Allweyer BPMN 2.0 - Introduction to the Standard for Business Process Modeling (Edizione 2) Herstellung und Verlag 2010 978-3-8391-4985-0
Matteo Golfarelli, Stefano Rizzi Data Warehouse - Teoria e pratica della progettazione McGraw Hill 2006 9788838662911

Assessment methods and criteria

Oral test with exercises and questions.





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